The Samrat Company’s Privacy Policy


In order to become a member of the application of the Company, first of all it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for the Company. By filling in and ratifying the registration form or getting any services or ordering using this system, the user agrees to be bound by the user agreement of our company.

You are responsible for making all arrangements necessary for you to have access to the application. You are also responsible for ensuring that all persons who access the application through your Internet connection are aware of these application terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and the Company, without limitation or qualification. The term "you" or "You" shall refer to any person or entity, which views, uses, accesses, browses or submits any content or material to the application. If you do not agree to these Terms of Use, then you may not use the application. The Company reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the then-current Terms of Use, and continued use of the application now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.

The terms and conditions apply to all the Company applications, on i-Phones, Android, i-Pad and mobile browser.

Responsibility to use app:

When you register as a member of the application you have been or will be required to provide certain information and register a username and password for use on this Site.

  1. You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify the Company of any unauthorized use of your password or account or any other breach of security.
  2. In no event will the Company be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password.
  3. You are responsible to maintain the use of the application of the company with all seriousness and credibility, and to compensate the company in case of any losses directly or indirectly as a result of any illegal use for your account from your or by any other person who got access to your application either authorized by you or without.
  4. You will provide true, accurate, current and complete information about yourself as prompted by the company registration form (the "Registration Data").
  5. You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if The Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of The Company under this User Agreement or at law, The Company has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.
  6. The Company may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments.
  7. You acknowledge and agree that if you do not follow the above, The Company without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

Email/SMS Communications:

You agree that we may communicate with you by email/sms or by posting notices on the application. And you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The Company requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the application.


Once you register in the application you admit that you reached the age of majority in the state of Kuwait and that you have the legal capacity to accept these terms and conditions, and the use of the application in accordance with these terms and conditions, and that the Company abandon the legal responsibility in case of breaking these terms and conditions.

User Agreement:

You acknowledge and agree that The Company shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that The Company at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

Regarding Payment:

The Company Safe-Pay system means that payment for items on the Site may be made online or offline through the The Company payment facilities called "Credit/Debit Card" or Cash On Delivery ("COD") (or other payment methods). The Company is merely facilitating the making of online payments by buyers.


All content included on the application, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of The Company.

Description of Services:

The Company application allows its users who agree to the convention of the request of the application to offer you an easy way to deliver requests to home, that the purpose of this application is to provide the service are simple and comfortable to customers so that they can get all kinds of products and the finest types in order to reach to the door of his house.

Order process:

Once you have selected your order from the list of products available to you, you can provide your request by pressing the "Checkout” button Please note that it is important that you review the information you enter and correct any mistakes before pressing the "Checkout", because once it’s pressed this entry will not be modified. Upon receiving your order, The Company will start proceeding with your request and send an email/notification/sms in the final stage notifying you that your request has been received.

Restrictions for Use:

You agree that the consequences of commercial use or re-publication of content or information of The Company may lead to serious and incalculable monetary compensation that may not be a sufficient or appropriate remedy and that the Company will be entitled to temporary and permanent injunction relief to prohibit such use.

Governing law & competent:

These application Terms shall be governed by and construed in accordance with the law. Disputes arising in connection with these application Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts.


If any part of these Terms of Use is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of these Terms of Use. No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Policy for Signup or SignIn with Social Media Platforms - Apple, Google or Facebook:

We are not sharing any data to anyone. For email verification purposes we are using Facebook / Google / Apple SDK for iOS and Android applications, so users can easily Sign Up or SignIn into our app company.

Intellectual Property Rights:

The content on the Application ("The Company Content") and the trademarks, service marks and logos contained therein ("Marks") are owned by or licensed to The Company, and are subject to copyright and other intellectual property rights under state of Kuwait and international conventions. The Company Content includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics. All The Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of the Company in Kuwait. The Company’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company. The Company Content on the application is provided to you "AS IS" for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast-ed, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the application to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from the Company is prohibited.

Provided that you are eligible to use the application, you are granted a limited license to access and use the application and the Company content and to download or print a copy of any portion of the Company content to which you have properly gained access solely for your personal, non-commercial use. The Company reserves all rights not expressly granted to you in and to the application and the Company Content and Marks. If you download or print a copy of the Company content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with the security related features of the application or features that prevent or restrict use or copying of any the Company content or enforce limitations on use of the application or the Company content therein.